Analogue Wonderland Turnaround Times
Hello WonderLab customer. Thank you for using our lab to bring your films to life!
NOTE: We are running with a slightly reduced team currently, to ensure smooth processes across both our Warehouse and Lab. Most orders have their scans sent out within the following turnaround times from the date the order is received in the lab. Please be aware that any special requests (e.g. push/pull), large orders or unusual formats may add time to the order:
- Colour film (C41): 5-6 working days
- Black & White film: 5-6 working days
- Slide film (E6): 2-3 weeks
- ECN2: 3 weeks (Not processing from 19th Dec - 3rd Jan)
- B&W Reversal: Currently unable to accept orders
- Super 8 Movie Film: 2-3 weeks (Paused 23rd Dec - 2nd Jan)
- Prints: 1-2 working days until shipped
CHRISTMAS 2024 - The lab will be operating with a largely reduced team from Monday 23rd December until Thursday 2nd January We are closed on Christmas Day, Boxing Day and New Years Day. The full team are back together from January 3rd, working as hard as ever. Happy Holidays to all of our customers!
Click here to see more details about our recent lab move, and let us know by emailing help@analoguewonderland.co.uk if you need your order expedited. We will do our best to hit your deadlines and any other requirements 😊
Important notes
- Our working days are Monday to Friday, and we are closed on Bank Holidays.
- Negatives are held for roughly 10 days after scans have been sent, this is both for quality control, and to allow you to purchase prints which can be sent back with your scans. Feel free to contact us if you would like the negatives sent back quicker 😊
- Delays to your order can be caused by not sending in everything that was ordered, not noting your order number down correctly, or special requests like push & pull/sprocket scanning. Please double check or contact us with any questions before posting if you are unsure about your order.
- If you have sent us a mixed order of Colour and Black & White films then the scans will be uploaded to your account once all the films have been developed, scanned and edited. Scans from specialist films (E6 / ECN2) will be uploaded separately once ready, and all negatives will be sent back together.
Happy Shooting,
WonderLab Team