Christmas update - We will have a reduced team from December 22nd until January 2nd, and we will be closed on the 25th/26th Dec & Jan 1st. Black & White developing will be limited - E6 / ECN2 developing will be paused. From all of us at the WonderLab, we wish you all the best over the festive period.
Hello WonderLab customer!
Most orders have their scans sent out within the following turnaround times from the date the order is received in the lab. Please be aware that any special requests (e.g. push/pull) or unusual formats may add time to the order:
- Colour film (C41): 4-5 working days
- Black & White film: 4-6 working days
- Mixed Orders (C41 + B&W): 4-6 working days
- Slide film (E6): 3 to 4 weeks
- ECN2: 4 to 5 weeks
- B&W Reversal: 4 to 6 weeks
- Prints: 2-3 working days until posted out
- Note - Working days are Monday to Friday, and we are closed on Bank Holidays.
Please be aware that negatives are held for a period of time after scans have been sent, this is both for quality control, and to allow you to purchase prints which can be sent back with your scans. Feel free to contact us if you would like the negatives sent back quicker :)
Delays to your order can be caused by not sending in everything that was ordered, not noting your order number down correctly, or special requests like push & pull/sprocket scanning.
If you have sent us a mixed order of Colour and Black & White films, the scans will be uploaded to your account once all the films have been developed, scanned and edited. Scans from specialist films (E6 / ECN2) will be uploaded separately once ready, and all negatives will be sent back together.