Hello WonderLab customer. Thank you for using our lab to bring your films to life!

Most orders have their scans sent out within the following turnaround times from the date the order is received in the lab. Please be aware that any special requests (e.g. push/pull), large orders or unusual formats may add time to the order: 

  • Colour film (C41): 4-5 working days
  • Black & White film: 4-6 working days
  • Slide film (E6): 2-3 weeks
  • ECN2: 3 weeks 
  • B&W Reversal: Currently unable to accept orders
  • Super 8 Movie Film: 2-3 weeks 
  • Prints: 1-2 working days until shipped

Our target is to provide a 3 day turnaround for most colour (C41) orders, and 4 days for black & white. We are investing in additional equipment and staff over summer to meet these targets consistently, while providing you with the same great quality and attention to detail.

Please email help@analoguewonderland.co.uk if you have any queries or need your order expedited.

Turnaround times may change often during busy periods.

 


 

Important notes

  1. Our working days are Monday to Friday (9:30am - 4pm), and we are closed on Bank Holidays.
  2. Negatives are held for 7-10 days after scans have been sent, this is both for quality control, and to allow you to purchase prints which can be sent back with your scans. Develop-only orders are sent back as soon as possible once developed. Feel free to contact us if you would like the negatives sent back quicker 😊
  3. Delays to your order can be caused by not sending in everything that was ordered, not noting your order number down correctly, or special requests like push & pull/sprocket scanning. Please double check or contact us with any questions before posting if you are unsure about your order.
  4. If you have sent us a mixed order of Colour and Black & White films then the scans will be uploaded to your account once all the films have been developed, scanned and edited. Scans from specialist films (E6 / ECN2) will be uploaded separately once ready, and all negatives will be sent back together.

 

Happy Shooting,
WonderLab Team