Delivery Details
Below you will find details of our shipping within the UK; our arrangements for outside the UK; and finally a quick summary of our letterbox packaging!
Delivery within the UK 🇬🇧
For UK customers, since the addition of the WonderLab to our business there are now three different aspects of shipping your film! This page will cover all the details in order:
1. Delivery of fresh film, cameras, and equipment to you from our warehouse 🚛
2. You sending your exposed negatives to our processing lab 👩🏻🔬
3. Returning your developed negatives back to you for safe storage 🎞
(1) UK Delivery - Films, Cameras and Merch
|
UK Shipping Options |
Price |
Time to Delivery |
Fully Tracked Service? |
|
Standard Tracked Shipping |
£4 |
within 6 working days |
Yes! |
|
Premium Tracked Shipping |
£6 |
within 2 working days |
Yes! |
|
FREE Standard Shipping |
FREE |
within 6 working days |
Yes! |
Please note that if you need your order guaranteed faster than the time estimates in the table above then please call us on 01494 325970 and for an extra cost (shared in advance) we can arrange Special Delivery for you.
There is NO surcharge for Isle of Wight/Man, the Highlands or Channel Isles - the prices above apply throughout the UK.
Note that this service isn't a signed service, so you do not need to be at home for the delivery to be made.
(2) UK Postage of Film to the Lab
> Shipping your precious films to the WonderLab is FREE and tracked!
We want to make it super-easy and stress-free to get your films developed with us 😊 so as soon as you've placed an order from the developing page then you'll get an email with instructions for generating your FREE postage label.
Please note: you get one free postage label per order, so please bundle your films to send in together. It's also better for the environment!
(3) - UK Postage of Developed Negatives from the Lab
> We charge a small amount for returning your negatives via post: £1.50 for standard Royal Mail 1st Class and £2 for a faster service. If you live locally and choose 'pick-up' then you won't be charged a penny.
This is charged at the point of purchasing film development, and if your order was over £50 then you won't have seen any costs at all!
And if you don't need/want your negatives back then you can drop an email to help@analoguewonderland.co.uk and we'll refund you the charged amount.
Combined Film + Developing
If you order a combination of film and developing then the rates will simply be combined at checkout.
If you spend less than £50 then you will have the option of Standard (£3.75 + £1.50 = £5.25) or Premium (£5 + £2 = £7)
If you spend over £50 then you will have the option of Standard (FREE) or Premium (£7 as above)
Here is a short video to walk you through the whole process:
International Delivery 🌎
There is still significant global disruption due to the COVID crisis which is pushing up costs and extending delivery times - but we have worked with our couriers to design a plan and are confident that the below options will allow for consistent and reliable delivery.
Please note that Standard Service is only available for orders under 0.5kg - if your basket exceeds this wait then you won't be able to select Standard but can still use the Premium service.
At the moment Standard Service is not available for Japan/South Korea or Canada - based on latest guidance from the couriers.
Prices, delivery times and shipping zones may change over the coming months as the COVID situation continues to evolve - we will update this page with the latest information at all times.
Please note that you will be responsible for all local customs payments - including local sales tax, duties charges, and courier admin fees. These vary by country so please check with your local postal service or tax office for more information.
|
Area |
Standard Service (under 0.5kg) |
Standard Price |
Premium Service Available |
DHL Express Price |
|
Europe: EU |
Tracked (7-12 working days) |
£14 |
DHL Express (1-2 working days) |
Calculated at checkout |
|
Australia, New Zealand |
Tracked and Signed (9-15 working days) |
£22 |
DHL Express (3-4 working days) |
Calculated at checkout |
|
USA |
Tracked and Signed (9-15 working days) |
£20 |
DHL Express (2-3 working days) |
Calculated at checkout |
|
Japan / South Korea / Canada / South Africa |
Not yet available |
DHL Express (2-3 working days) |
Calculated at checkout |
|
|
Rest of World |
Not yet available |
Not yet available |
If there are any issues with the tracking or delivery of your parcel please contact help@analoguewonderland.co.uk and we will investigate.
Please note that it is your responsibility to receive the package at the address provided with the order, or follow up with your local delivery service as appropriate - unfortunately we cannot take responsibility for packages after a delivery attempt has been made to the correct address.
Packaging
We will always try and use our unique convenient packaging - specially designed to fit through letterboxes (with height of at least 45mm) so you don't have to wait in for the postman! In certain cases (when you buy more films or products with a 'tall' size) then we will use alternative packaging, but still with the aim to maximise convenience and minimise waste.
For an overview of our latest boxes then check out the video below!
In a minority of packages we may use bio-degradable bubblewrap: this protects your film during delivery but will naturally degrade 6-18 months after use. This will hopefully still give you enough time to reuse if you have the chance.
In a tiny minority of parcels we may also re-use plastic air-bags that have been sent to us within supplier deliveries. They are recyclable and reusable and we encourage people to reuse or recycle as appropriate whenever they receive a package that has needed these bags.
